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privacy policy 2020-2025

Dundee Museum of Transport aims to be clear about when and how we collect your data. We aim to not do anything you would not reasonably expect and that all of your data will be relevant, accurate and processed lawfully and fairly.  

What is personal data, and what do we collect from you?

Personal data is any information that can help us identify an individual, i.e. name, address, phone number or email address.

We only collect information such as name, address, phone number, email address, date of birth (if appropriate), and information about your hobbies and interests etc.

When we collect personal information

We collect information to fulfil your requests, provide you with better service or to carry out a specific activity.

This includes:

  • Membership requests

  • Volunteer requests

  • Exhibition applications

  • Making donations – monetary and otherwise

  • Research requests

  • Purchasing products including tickets

  • Newsletter sign ups

  • Visitor surveys/feedback, i.e. user-generated content

  • Participation in an activity run by the museum

We only collect data that you give to us and also anonymised data from Google analytics and analytics provided by our social media sites.

When we ask for your personal information, we will let you know why and how we intend to use your data by directing you towards this notice.


How we use your information

Depending on your relationship with the Dundee Museum of Transport, data we hold may be used by us for the following:

  • Send you news and updates about the museum, i.e. information on upcoming events and activities (including fundraising), new exhibitions, offers, services, and marketing by post, telephone or electronic means. These may include emails, e-newsletters, journals and letters.

  • To improve our services to you.

  • To provide you with the services you expect

We will regularly review records to ensure that data is as accurate as possible

We currently collect data for Covid-19 Track and Trace purposes. After 21 days these will be destroyed, in accordance to guidelines by the Scottish government.

Storing your information

We have implemented security procedures, rules and technical measures to protect the personal data that we have under our control from:

  • Unauthorised access

  • Improper use or disclosure

  • Unauthorised modification

All employees who have access to, and are associated with the processing of personal data, are legally obliged to respect the confidentiality of our visitors’ and supporters’ personal data.

We will keep your information for only as long as we need it. When we no longer need information, we will dispose of it securely.

We will never sell or share your information with other third parties or organisations.

Deleting and updating data

At any time, you are free to request that we delete or correct your personal information. If you wish to update any information on you held by Dundee Museum of Transport, please contact


This policy will be reviewed at least every five years and will adhere to GDPR regulations.

What are  Cookies


Cookies are small pieces of data sent from a website and stored on a visitor's browser. They are typically used to keep track of settings you've selected and actions taken on a site. 


There are two types of cookies:

Session (transient) cookies: These cookies are erased when you close your browser, and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.

Persistent (permanent or stored) cookies: These cookies are stored on your hard drive until they expire (at a set expiration date) or until you delete them. These cookies are used to collect identifying information about the user, such as web surfing behaviour or user preferences for a specific site.

How to delete Cookies

Most cookies are easy to delete. Just pick your browser and follow the instructions.​


  1. Press Ctrl + Shift + Delete on your keyboard.

  2. Select a time range.

  3. Select the 'Cookies and other site data' checkbox.

  4. Click the "Clear data" button.


  1. Press Ctrl + Shift + Delete on your keyboard.

  2. Select a time range to clear.

  3. Select the 'Cookies' checkbox.

  4. Click the "Clear now" button.



  1. Choose Preferences from Safari menu.

  2. Go to the Privacy tab.

  3. Click 'Manage website data'.

  4. Click 'Remove All'.​​


  1. Press Ctrl + Shift + Delete on your keyboard.

  2. Select the 'Cookies and saved website data' checkbox.

  3. Click the "Clear" button.


Internet Explorer

  1. Press Ctrl + Shift + Delete on your keyboard.

  2. Select the 'Cookies and website data' checkbox.

  3. Click the "Delete" button.

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