DMofT Volunteering Opportunity

Job Title

Visitor Services Assistant

Opportunity Summary

We are looking for volunteers to join our Visitor Services team and play an important role in welcoming visitors and helping them to make the most of their visit.

Opportunity Description

Visitor Services Assistants are the public face of the museum and ensure our visitors have an amazing experience. You will join a team of friendly and knowledgeable volunteers and work together to create a first-class experience for museum visitors from all walks of life.

Tasks include – Meeting and greeting, ticketing, selling items in the shop, serving refreshments, answering queries, looking after visiting groups, controlling access to the museum, providing information about exhibits, ensuring the display areas and facilities are clean and tidy and helping to provide a safe environment. You will not necessarily have to take on all these tasks – we will try to match you with the ones you enjoy most.

Any restrictions on who can volunteer?

16 or over

Number of volunteers required


Skills, interests or experience required for this opportunity

No specific skills required, just an outgoing and friendly nature. Experience of working with the public will be beneficial. An interest in museums or transport is helpful but by no means essential – you will pick up a lot of information as you go along!

Time commitment

6 hours

Working times

We require volunteers at weekends from 10am – 4pm