A year long Heritage Lottery Funded Project that strengthened governance and embedded resilience at Dundee Museum of Transport has officially ended.
In late 2017, Dundee Museum of Transport received £14,500 from the Heritage Lottery Fund for their project Preparing for the future: building skills and capacity at the Dundee Museum of Transport. The funding enabled the museum to work with Henderson Loggie, Wendy West Consultancy and CFJ Associates to achieve strategic change and continue to develop the museum. The consultants reviewed and embed new methods of financial management and helped to improve governance at all levels, from volunteer management to the Board of Trustees. Over the course of the project, members of the museum team attended workshops on charity law and finance, fundraising and museum management and made site visits to Grampian Transport Museum and the Scottish Railway Preservation Society in Bo’ness to gain inspiration and consider new ways of working.
Samantha Walker, Museum Manager, said: “Thanks to the Heritage Lottery Fund our staff, volunteers and trustees have developed new skills and benefitted from working closely with experts in the museums and charities sector to make us a more resilient organisation. Despite 2018 being a challenging year in terms of funding and organisational changes, the support we received really helped us to overcome these challenges and we are undoubtedly stronger than we were a year ago.”
The National Lottery
National Lottery players raise, on average, over £30 million each week for projects all over the country. In total £37 billion has been raised for Good Causes since The National Lottery began in 1994 and more than 510,000 individual grants have been made across the UK, the majority (70 per cent) of which are for £10,000 or less, helping small projects make a big difference in their community!
The Heritage Lottery Fund
Thanks to National Lottery players, we invest money to help people across the UK explore, enjoy and protect the heritage they care about – from the archaeology under our feet to the historic parks and buildings we love, from precious memories and collections to rare wildlife. www.hlf.org.uk @heritagelottery. For more information, please contact Katie Owen, HLF Press Office on tel: 020 7591 6036 @heritagelottery #NationalLottery
Last week the museum held its annual Volunteer Christmas Reception at Market Mews. It was great to see so many people before the Christmas break and an opportunity for some of our volunteers to get to know each other.
Did you know, Dundee Museum of Transport benefited from over 10,000 volunteer hours this year?! Volunteers are at the heart of the museum, from visitor services and guiding to restoration and maintenance. They are all self-less and passionate about what they do and we would not be here without them.
We would like to thank all our lovely volunteers – all 54 of them! – for their efforts once again this year.
Trustees Don Ridgway and Peter Webber were delighted to present museum volunteer Ian Innes with a thank you card and gift voucher this week. Ian showed exceptional customer service during the museum’s recent VisitScotland assessment, achieving five stars in the service and hospitality grading. The museum achieved an overall grading of three stars and will continue to develop its offer to visitors in the hope of achieving four stars in the future.
David has been signed up as a museum volunteer since May 2017. He splits his time between working at the front desk and as a guide. He is always extremely willing to help wherever he is needed.
Q. What made you become a volunteer at the DMofT?
A. While on a career break, I was looking for something to do to fill my day, and I spotted an advert asking foR volunteers to help as a guide on a bus tour organised by the DMofT. From there I was asked to help in the museum and I was hooked. I now volunteer two days a week and hope to help more on the events and open days.
Q. Would you say volunteering is fun?
A. It is excellent fun, I don’t think of it as work. Every day is different and everyone is very friendly.
Q. What has been the best bit about working at the DMofT?
A. I really like interacting with the visitors, I get great pleasure out of passing on information to them and seE them enjoying their time at the DMofT
Q. What have you gained out of your time at the DMofT?
A. I have gained a vast amount of knowledge as well as new friends. I learn something new every time I volunteer at the museum. I have since got a job at the Dundee Industrial Heritage Ltd and I am currently working at Verdant Works, this is all down to me enjoying my time at DMofT and therefore changing my career.
Q. What would you like to see in the future at the DMofT?
A. I want to see the museum grow and attract more visitors, I am very excited about the Maryfield site and I am looking forward to the day when we move up there.
We are now in a position to offer a mechanical repair and recovery service. Stuart Atkinson is now working from our Seagate workshops offering a wide range of services from repairs to maintenance. We also offer a trailer recovery service.
All at the Transport Museum are coming to terms with the loss of one of our members Alan Clark. He played a very important part in establishing a transport museum for our city and will be very sorely missed and a supporter that will be very hard to replace. RIP Alan Clark
A joint venture between Dundee Museum of Transport and Airport Travel Dundee is aiming to link the City’s cultural heritage attractions by coach. Supported by Scottish Enterprise’s Cultural Tourism Fund, the tours will see passengers guided to attractions and served afternoon tea before making their final stop at the top of the law to take in the stunning panoramic view of the City.
Four trial tours will be taking place on the following date: 25 & 26 April and 2 & 3 May. The museum is eager to recruit four volunteer guides to escort the passengers during their tour.
The conductors will be the first point of contact with the passengers. Main duties will include:
Ensuring all passengers are accounted for from the beginning to the end of the tour.
Making sure the tour stays on schedule.
Providing a link between the attractions, ensuring that they are aware of the visit before arrival.
Ensuring the safety of passengers while they are on the bus.
Providing historical information about the City, the attractions being visited and answering any questions passengers may have.
Gathering passenger feedback.
Training will be provided for this role. Conductors will be enrolled in the WorldHost Training Scheme and will be provided with appropriate resources to carry out the role.
The following skills and knowledge will be an advantage for any potential conductor:
Excellent communication skills.
A friendly and confident manner.
A familiarity with Dundee’s past, present and ambitions for the future and a willingness to learn more about the City.
Passengers will be able to book tours Monday – Sunday from around 10am until 4pm therefore a flexible approach to this role is required.
If this sounds like something you would like to be involved with then get in touch! Please send a CV no later than 5pm on Wednesday 5th April to firstname.lastname@example.org.
Some of our volunteers have been working away on one of our many projects. For the start of next season we will have a play bus at the museum in an new play area, ideal for family visits.
It will also be used for school visits as an educational hub at the start of one of our ever increasing school visits. We are in discussions with Planning and Transportation for a coach park in Market Street so watch this space.